They were on time, very professional and explained the entire process. They used a chemical called Termidor that they guarantee for 10 years and will come back at no change to check if needed. I have used them for my regular pest control service and have found them to be the Best.
Castle beat me there and arranged with the realtor to get into the house. They explained what they were doing and why as well as some warning signs to watch out for. I choose to go with them based on an inspector’s referral and because they found the problem to begin with during the (home) inspection.
Completely got rid of my problem, honest answers and excellent work. Would recommend any day.
The thing I like most about this company is their communication and customer service. I find them also to be very personable and polite. As far as the rates go, I didn’t have to sign a contract, so I pay them per visit.
I hired Castle for a termite inspection and treatment. Treated entire perimeter of house and also inside plumbing areas. It went quite well. They were all very courteous and professional, reliable and prompt.
They arrived on time and completed spraying very quickly and competently. Addressed my concerns about use of spray around our dogs and cat and did a very good job – also included a very generous discount for Angie’s List members.
The technician was very informative and explained everything he was going to do. He showed me some places that may create problems in the future and made recommendations to avoid any issues. He sprayed the inside and outside of my house and set some bait traps for the serious ant issue I was having. Within 3 days, the ants were completely gone. I signed up for ongoing service for a year and am very happy I did!
Castle is great. I was very happy to find out the damage around the garage door was just water damage and age, not termites. Braden explained what to look for to detect termites in the future and the warranty that comes with the service. I am really confident in the quality of the work that was done and am impressed with the integrity of this company. What I thought was termite damage in the garage wasn’t and he told me the truth about it. I’m very happy that I found an honest company.
Castle was recommended to me by the man who inspected my home for purchase. I wanted Castle to do “the works” before I moved in. Michael gave me an estimate for three levels of termite control and an estimate for other pest control. I said I wanted the 10-year-guaranteed termite control and a thorough treatment of house/garage/attic/yard for everything that crawls, which he did the day before the movers arrived.
Castle was prompt, courteous and efficient. They had no problem explaining the whole process to me. I’d hire them again!
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